Shipping & Returns


Shipping

Are you in Calgary?

Great news! We are too.

Calgary home delivery

That means that we offer affordable home delivery at least once per week, delivery day is usually Tuesday afternoons, but it can change. The day for delivery is noted at checkout.

Free pickup options

That also means that you will have some choices for pickup.

You can choose to pickup at our SE kitchen on Fridays. We work out of a shared kitchen space and don't work there every day, so pickup is only available at the posted times. The kitchen is located essentially at Glenmore Tr and Barlow Tr SE. The address is 140, 7920 42 St SE. You can text 403-917-1699 upon arrival (no entry currently due to Covid protocols) and we will bring your order out to you.

You can also pickup at the farmers market. You can pickup your order at any of the farmer's markets that we attend. Each of these will be listed as an option at checkout. We are at the Farmer's & Maker's market in CSpace (Marda Loop) Calgary every Saturday from 10:00 - 2:00. Any other markets will be listed on our Find Us Here page and as an option at checkout.

Standard Carrier Delivery

We can also ship using our preferred carrier, Canada Post. If you order includes perishables, we may contact you to make special arrangements if the weather is particularly hot or cold.

 

Your options will always show at checkout. If you have a specific request for delivery, feel free to mention it in the comments and we will do our very best to accommodate you. And, we will always contact you to discuss your options if you ask.

 

Calgary surrounding areas


For the areas immediately surrounding Calgary, the delivery charge is a flat $10. Sometimes we add surrounding areas to our delivery routes and sometimes we will ship via Canada Post or UPS.


Calgary surrounding areas include Cochrane, Foothills, Dewinton, Okotoks, Chestermere, Strathmore, Airdrie.

 

For all of our Canadian friends

We ship using Canada Post at special discounted rates. You can choose expedited or express delivery. You will receive a tracking number with your shipping confirmation.

 

Returns Policy

Due to the nature of our products and their perishable ingredients, we do not typically accept returns. If there is any issue with the product that you have received please Contact Us and we will work with you to determine the best way to proceed.